We are constantly working to ensure a first-class event experience for all fans, and we are grateful to hear if for some reason we have fallen short - that way we can improve our events in the future.

In all problem situations, it is recommended to be in direct contact with the security or event staff on site.
If the issue cannot be fixed during the event, you can send us feedback via the contact form. Choose "Complaint" as the topic and write your message in the text field.

Some complaints may take up to 30 days to be processed and resolved, but we will get back to you as soon as possible.